FAQs

There is no need to replace your carpet underlay if the cause of water damage is coming from water leaks such as burst pipe. When the water source is black water, then we need to replace the entire carpet underlay.

As part of our services, we ensure that the safe chemicals we use for mould treatment are efficient to kill and prevent microbes from growing.

We can provide emergency carpet drying services at night. So, if you have late night troubles with your flooded carpet, call us now.

Aside from having a vast experience in carpet drying services, we are licensed professionals to conduct the job outstandingly.

Our certified professionals with broad experience can guarantee a top-class result. We have the latest equipment that aids us in perfectly performing the job.

You need to call us right away so we can extract the water and dry them immediately. If no urgent action is taken, this will result in secondary damages.

With us, we can assure you that our team of certified technicians are highly qualified to perform the carpet drying and cleaning services. We have been in this industry for so long and well-known for being one of the trustworthy restorers.

We have a moisture reading apparatus, industrial drying air movers, indoor dehumidifiers, and steam cleaning equipment for your carpet.

Yes, we do. After cleaning your carpet, we deodorise it to prevent the germination of moulds and mildew. We always apply deodorising treatments to ensure that your carpet is safeguarded against harmful bacteria and foul odour.

Yes, our procedures are completely safe. We can guarantee a safe drying and cleaning to your flooded carpet. Our team will take extra care as we value our beloved customers.

It depends on the severity of the damage. If it's only light water damaged carpet, we can restore your carpet within the day.

Yes, we do. Our team of professionals are very responsive and can provide emergency carpet drying right away.

Yes, we do. Regardless of how urgent and difficult the task, Ultra Flood Restoration’s active licensed technicians can provide emergency and same-day services within the day. Call us now so we can immediately dispatch our team.